Lyra Spa Sunnyvale — Payment, Tips & Policies

Lyra Spa accepts credit cards, debit cards, and cash. Please give at least 24 hours' notice to cancel or reschedule.

What payment does Lyra Spa accept?

Lyra Spa accepts credit cards, debit cards, and cash.

Are tips included?

No. Tips are not included in Lyra Spa's service prices and are completely up to you. You can add a tip to your card payment or pay it separately.

Can I get a receipt?

Yes. Lyra Spa can text or email you a receipt after your visit, including an itemized receipt that shows your tip, or a receipt under a different name (for example, for reimbursement). Text (650) 658-8150 with the email address and the name you want on the receipt.

What is the cancellation policy?

Please give Lyra Spa at least 24 hours' notice to cancel or reschedule. Late cancellations or no-shows may incur a charge. To change your booking, text or call (650) 658-8150.

Do you accept insurance, HSA, or FSA?

Please contact Lyra Spa at (650) 658-8150 and our team will answer your question. Please do not text insurance member IDs or other personal details.

Did I leave something at Lyra Spa?

Text (650) 658-8150 with your name, your visit date, and a description of the item. Our team will check and get back to you.

What services does Lyra Spa not offer?

Lyra Spa offers professional therapeutic and relaxation massage only. We do not offer adult services of any kind. We do not share photos of our therapists.

Last updated: October 22, 2026